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Overall User Rating

The Chinese girl who delivered the take away was delightful telling me she hoped we would enjoy our dinner Sadly we did not and didn t eat most of it The fish was great but the stale chips were awful and were thrown away I ve seldom had worse The chicken was tough the lemon sauce insignificant and tasteless and the vegetable rice was awful not as described and had grit in it This was all thrown away and I ended up with a toasted cheese sandwich instead of the nice treat we had paid good money for To make matters worse I used the website to complain and 24 hours later there s no response whatsoever let alone an apology So instead I m making this public review We certainly won t be using Jade Place again

Mr Ainsworth -2022-06-17 18:32:35

I ordered online and left a note for them to confirm that the meal needed to be gluten free as I have allergies When the order arrived I realised that the order was not gluten free When I called up to advise them they said it wasn t their fault but eventually agreed to send a replacement When the replacement arrived the delivery driver said he needed the old food back By this point it had been nearly an hour and we had already put it in the bin as we couldn t eat it He got very angry at us and said that he had to take the old order back When we said we would not fish it out the bin he shoved the food at us and stormed off He was extremely rude At least they admitted that they didn t tell us then when we called to complain Shame really as the food isn t bad

Private-2019-05-11 22:11:42

The food is amazing the best

Rachel Beacher-2019-03-15 18:47:31

Lovely food every time good to have the choice of Chinese and Fish and chips as everyone is happy

Karen-2019-01-09 17:56:14

The food is beautiful but the last two times Ive ordered sweet and sour prawn balls and was delivered sweet and sour chicken balls i wouldn t mind but i i was charged for prawn balls but apart from that the food and service is lovely

Emma-2018-10-05 22:17:15

Excellent Best food in the area Very fresh Good selection Delivery is quick Everyone friendly and helpful

Sue-2018-07-22 16:52:56

The food was fantastic was very quick with delivery and nice and hot driver very polite will definitely order again

Michael-2018-07-12 18:00:06

Fast becoming a regular user to Jade Plaice We have been delighted with their fish and chips and now they have expanded to include Thai and Chinese we are in seventh heaven Great food and great service Love it Going back tonight

Brendan-2018-05-31 14:18:53

First time buyer lovely bit of fish not greasy will be coming back again

Robert -2018-05-25 19:35:20

Your food is very good and a very fast service will be ordering again

Philip-2018-05-25 11:57:23

Dish was tasty not too bad


Would definitely order again


delicious food and fast delivery service


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